I’ve never written a Yelp review before, but I feel really passionate about sharing my experience with Dr. Ohanian. I'm an adult orthodontic patient, who has always wanted to straighten her teeth and who spent a great deal of time preparing to do so--financially, in terms of commitment to staying in one city long enough, and mentally. Two years ago, I finally began the journey of orthodontic treatment with ANOTHER practice in Glendale. To be frank, I had a fairly unfortunate experience with that other orthodontist: after a year and a half of Invisalign, followed by four months of traditional braces, I was left with a noticeably imperfect smile and a retainer that did little to keep my teeth in place. I also had a substantial open bite in the back of my mouth, caused by collisions in the front that prevented me from being able to close my teeth properly (making chewing very frustrating). Even worse, whenever I'd visit that other orthodontist, I encountered impatient indifference, my concerns were casually ignored or dismissed, and I recognized a distinct difference in the standard of care I received, based on whether I went to my appointments alone or with my boyfriend. My teeth were regressing every day, and my original provider was completely uninterested in helping. I knew I had to find someone else to help me. That brings me to meeting Dr. Ohanian... I began searching for another orthodontist to correct the problems I inherited from my first doctor. I searched Yelp, reviewed websites, and began scheduling consultations. First, I visited a different top-rated practice in Pasadena, where I was treated kindly, but was told I would need at least another year and a half of treatment and would have to more than duplicate my original investment. I was distraught and in disbelief since my teeth had already traveled so far from their original arrangement (and looked pretty darn straight!), and while I knew correction was still necessary, I expected some fine-tuning, rather than a complete re-start. Next, I called GO Orthodontics...Dr. Ohanian's Office Coordinator, Alannah, was immediately sympathetic, caring, and comprehensive over the phone, and she arranged a special quick turn-around visit for me with Dr. Ohanian, to ensure we arrested further regression. Dr. Ohanian saw me two days later, coming in on his day off to make it work, and he spent an enormous amount of time patiently reviewing my history and explaining a reasonable plan to successfully complete my needed treatment. Not only do I completely trust that the finish line is NOT even close to another year and a half away, but also I'm grateful that Dr. Ohanian was upfront and accommodating in telling me about my likely continued access to Invisalign services, based on my previous financial commitment to the Invisalign system with my former practitioner. I am so relieved to have found a genuinely patient-focused orthodontist. Dr. Ohanian's practice is a new one, but that also means that he is going incredibly out of his way to build a loyal and grateful clientele. He has designed a space that is warm and thoughtfully arranged, with clean and thorough technological equipment (trust me: I've seen other circumstances), and a very comfortable vibe. And the general tone here is one of true authenticity: Dr. Ohanian's passion for his work is both obvious and infectious. Alannah is engaging and conscientious. I feel so lucky to have found GO Orthodontics, and I completely trust this practice to remedy my situation. In fact, in finding Dr. Ohanian, I feel equally grateful to have a new highly competent and careful doctor as I feel fortunate to have made a new friend. I look forward to pursuing treatment with him."
- Elisabeth -